Organisational Design

An outdated organisational structure cannot support a scaling business

Many businesses find themselves competing in a market their organisational structure was never built for, designed instead for a previous strategy, a smaller scale, or a different operating environment. Some of the challenges we help our clients solve include:

• —How do we design an organisational structure that reflects our current strategy, with clear roles, decision rights, and accountability?
• —How do we manage the change that comes with a new organisational design, ensuring the structure is understood, accepted, and adopted across every level of the organisation?
• —How do we build an organisational design that remains effective over time, adapting to growth and strategic change without requiring a full redesign every time?

Our approach to organisational design and transformation

The right organisational design is built from a thorough understanding of the business’s current state and its strategic direction. Our approach is built around close collaboration with the client at every stage, ensuring the organisational design we recommend is grounded in the realities of the business. Work we typically do with our clients includes:

1. 01Assessing the current organisational structure in close collaboration with management and employees by mapping existing roles, capabilities, and accountability gaps, and identifying where the current structure is generating friction, unclear ownership, or misalignment with the strategic direction.
2. 02Defining the organisational design options by evaluating different structural archetypes and capability models against the organisation's strategic priorities, identifying which design gives the business the most efficient use of its resources and strongest foundation for scale.
3. 03Developing a target organisational design with clearly defined roles, reporting lines, decision rights, and governance, built around the current capabilities and strategic direction of the business.
4. 04Planning and executing the change management needed to ensure the new structure is understood, accepted, and adopted across every level of the organisation, working alongside management to build the buy-in and behavioural shifts that make the design work in practice.

Deliverables shaped around the current and future state of your business

We deliver concrete outputs that form the foundation for a more efficient, accountable, and scalable organisation. Here is some of what we have delivered for our clients:

• An organisational assessment mapping existing capabilities, reporting lines, and accountability gaps, establishing a foundation for every design decision that follows.
• A recommended organisational design built from a structured evaluation of design options and capability models, with clearly defined roles, reporting lines, decision rights, and governance that reflect both the current and future state of the business.
• An adoption plan that ensures the new structure is communicated, understood, and adopted across every level of the organisation covering the changes and capabilities needed for the design to hold in practice.