Communications Flows
We work with detailed determination of the Communication Flows in our processes.
We take our starting point in the existing contact points of the customer, and design den future contact strategy.
Characteristic for the Communication Flows is that they create a coherent communication, where we in advance have taken a standpoint towards the different outcomes, and consequently make it possible to act proactively and to be abreast of the developments.
We describe the content in the contact points circumstantially, take a standing point to the communications goals, style and tone, which triggers the kind of reaction we wish to create.
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